Important Privacy Information

This statement sets out the Association of Financial Advisers policies relating to the collection and use of your personal information.

Your personal information is important to us

The Association of Financial Adviser recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how the Association of Financial Advisers handles your personal information and safeguards your privacy. The Association of Financial Adviser is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used. We believe that our privacy policy not only complies with relevant laws but represents industry best practice.

Collecting personal information about you

The Association of Financial Advisers collects personal information about you in order to provide you an assessment of your eligibility for Financial Services Continuing Professional Development Training (training). When you first register for training, we collect information from you directly and also from time to time thereafter if you provide us additional information. Any further collection of your personal information than that explained above will only occur with consent from you.

Using and disclosing your personal information

The Association of Financial Advisers will not use or disclose any information about you without your consent, or access your communications on our websites, unless:

  • Where required by law
  • We believe it necessary to provide you with a service that you have requested
  • To implement our terms of use
  • To protect the rights or property of the Association of Financial Advisers, any Association of Financial Advisers user, or any member of the public
  • To lessen a serious threat to a person's health or safety

The Association of Financial Advisers and its partners and/or affiliates recognise the trust you place in us when you give us personal information. In order to operate the website or deliver a service you have requested we share your personal information with an affiliate or with a service partner.

We will not give any of your personal information to advertisers or any other organisation without your express consent.

" Spam" (promotional email)

We will not send you "spam" (advertising information unrelated to your enquiry and/or enrolment) without first asking you whether you wish to have promotional information sent to you.

The Association of Financial Advisers abides by the Australian ‘SPAM ACT 2003’. which took effect on 12 December 2003.

If you are receiving promotional information from the Association of Financial Advisers or its affiliates and do not wish to receive this information any longer, you may remove your name from our list either by visiting our website or emailing us to be removed from the mailing list. Please allow seven days for this request to be processed.

Storage and security of your personal information

The Association of Financial Advisers will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by the Association of Financial Advisers.

You can access the information we keep about you.

If you wish to know what other information we hold about you, please send an email to us setting out your Name, Employer and Telephone Number(s) and the details of your request. We will endeavour to respond to your request within 7 days.

What to do if you have a problem or question

If the Association of Financial Advisers becomes aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us.

Future changes

Our commitment to make the Association of Financial Advisers the leading Financial Services industry association means that we are constantly adding new features to our business. Because of this, from time to time, our policies will be reviewed and may be revised. The Association of Financial Advisers reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.

Further information on privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at http://www.privacy.gov.au