Royal Commission failed to Understand Value of Ongoing Financial Advice


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Royal Commission failed to Understand Value of Ongoing Financial Advice



SYDNEY: 19 March 2019 – The Association of Financial Advisers (AFA) has prepared a further paper in response to the Banking Royal Commission Final Report, calling out its failure to acknowledge the value of financial advice. In the paper, AFA General Manager, Policy and Professionalism, Phil Anderson says all advisers should be concerned about the way financial advice has been described and treated in the Banking Royal Commission Final Report. This is illustrated by a number of statements, including the following:

“The [financial advice] industry has moved from scandal to scandal, causing financial harm to clients, and damaging public confidence in the value of financial advice.” The Banking Royal Commission Final Report (the Final Report), page 120.

Phil says, "The Final Report does not acknowledge that there are many good advisers or the benefits that they deliver for their clients. It does not acknowledge the relatively small number of complaints received by ASIC and External Dispute Resolution schemes. There does not seem to be an understanding that adviser remuneration, both upfront and ongoing, must be approved by the client, in writing, otherwise it can’t be paid."

He also says there is disapproval about the payment of ongoing advice fees from superannuation products and an assertion that if people are not willing to pay for advice from their own hip pocket, that they don’t value that advice.

"The recommendation for annual renewal is based upon a lack of understanding of the value of financial advice and a lack of awareness of client approval mechanisms."

He also notes that there is disapproval about the sale of financial advice businesses, and that there was no consideration by the Royal Commission of intra-fund advice, despite the inherent risks with conflicts of interest.

Please CLICK HERE to read the paper.


To speak with Phil, please contact:

Media Contact

Julie Bennett

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Mob. 0407 071 121

About the AFA

The Association of Financial Advisers Limited (AFA) has been the authentic voice on the value of financial advice for over 70 years. Today, the AFA is a vibrant, innovative association, where the underlying driver of policy is the belief that great advice transforms lives. To this end the AFA is striving to achieve the vision of Great Advice for More Australians. The AFA’s ongoing relevance as a professional association is derived from its success in engaging with the major stakeholders in financial advice including advisers, consumers, licensees, product and service providers, and the regulator and government. Culturally the AFA believes in the value of collaboration to create powerful outcomes and this drives how we achieve influence and work towards our vision.